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Our services are available in home or office for either businesses or private individuals.

We are a small company but our technicians have extensive experience giving technical support to large organisations including Stansted Airport, HSBC bank and NHS.

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No longer do we always need to visit your premises, we can often access your computer remotely via a secure Internet connection.

INTERNET SECURITY
including Internet Safety for Kids

Technical Support.

Our services are available in home or office for either businesses or individuals. Our Tech Guy that will support you will be a fully trained and certified service technician. We do NOT use wizz kids with little knowledge.

We both build and support computer hardware. We also install WiFi (wireless) networks and configure them securely!

Wireless networks are extremely convenient allowing a network without cables, using a low power radio signal. If you simply plug in and use, your computers may be accessed by anyone with a WiFi enabled computer.

We can configure your WiFi network to ensure that it is safe and secure. We can also supply and install low cost backup systems for complete system recovery when your hard drive dies. There are only 2 types of hard drive - those that have failed and those that are going to! Usually data on a failed hard drive cannot be recovered economically - if at all! A backup system will save you from a nightmare situation.

Remote Support.

If you have a software or configuration problem, whether a simple or more complex problem, we can offer Remote Technical Support. No longer do we always need to visit your premises, we can often access your computer remotely via a secure Internet connection. This will not only keep your costs to a minimum but downtime could also be reduced. Once you have given permission, we can access and configure your computer without even leaving our office. A broadband connection is usually needed for remote access. Once the support session is completed, we will no longer have access to your computer unless you give permission.

On Site and Remote Support fees.

We offer onsite support in Wallasey, Birkenhead and surrounding areas plus Wales in postcodes starting with CH. Our fees for onsite support are Ł50 per hour for private individuals and Ł60 per hour for corporate and business clients. Remote support and support for machines delivered/collected is charged at Ł40 an hour.

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