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Our
services are available in home or office for either businesses or
individuals. Our Tech Guy that will support you will be a fully trained
and certified service technician. We do NOT use wizz kids with little
knowledge.
We both build and support computer hardware. We also install WiFi (wireless) networks
and configure them securely!
Wireless networks are extremely convenient allowing a network without
cables, using a low power radio signal. If you simply plug in and use,
your computers may be accessed by anyone with a WiFi enabled computer.
We can configure your WiFi network to ensure that it is safe and secure.
We can also supply and install low cost backup systems for complete
system recovery when your hard drive dies. There are only 2 types of
hard drive - those that have failed and those that are going to! Usually
data on a failed hard drive cannot be recovered economically - if at
all! A backup system will
save you from a nightmare situation.
If you have a software or configuration problem, whether a simple or
more complex problem, we can offer Remote Technical Support. No longer
do we always need to visit your premises, we can often access your
computer remotely via a secure Internet connection. This will not only
keep your costs to a minimum but downtime could also be reduced.
Once you have given permission, we can access and configure your
computer without even leaving our office. A broadband connection is
usually needed for remote access. Once the support session is completed,
we will no longer have access to your computer unless you give
permission. |